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NOW PAYING NEVER HAS YOU BENT OUT OF SHAPE

Paying with Zelle® is even more relaxing.

第一银行的手机银行应用程序一直让你的理财变得更容易. Now we’ve partnered with Zelle to give you a fast, safe, easy and contact-free way to send money to friends and family. It’s similar to cash. 所以你要确保只用它支付给你认识和信任的人, like your yoga teacher, your roommate, your dad or your dog sitter. Not people you don’t know. Enroll today and pay it safe out there.

Pay virtually anyone, at any bank.

Send Money.
忘记跑去自动取款机或邮寄支票吧. 无论是在大厅对面还是在全国各地, 你可以安全地与朋友发送和接收钱, family, and others with a U.S. bank account. Select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional memo, review, then hit “Send.”

Request Money.
给你的朋友发送一个请求,并告诉他如何直接偿还你的钱 Zelle. Just enter their U.S. mobile number or email address, the amount they owe you, 然后点击发送(如果你的朋友还没有注册), 你只能使用他们的电子邮件地址发送请求). 当你的朋友回复时,钱就会出现在你的世界赌博十大网站账户上.

Split A Bill.
Your friend opened the tab, but you can still settle-up at the end of the night. 几乎所有在美国有银行账户的人都可以.S. Zelle makes it easy to quickly split the cost of the bill with a built-in calculator. Just tap the ‘split’ button, select the people in your group and enter the total amount you want to split. Zelle sends a request to everyone for their share (If your friend isn’t enrolled yet, 你只能使用他们的电子邮件地址发送请求).

Enroll with Zelle and get your money moving.

解锁更多便利从您的移动银行应用程序通过使用 Zelle. Enjoy the benefits of sending and receiving money with just a few taps right from your 世界赌博十大网站 app no matter where the recipient banks. 这很简单——你不需要下载一个单独的应用程序. As a 世界赌博十大网站 Online Banking or 世界赌博十大网站 Mobile Banking customer, you already have access to Zelle. To get started, log into your mobile banking app and select “Send Money with Zelle®”. Following the prompts, enter the information requested, accept the terms and conditions, 你已经准备好开始发送和接收 Zelle.

GET THE FIRSTBANK APP

Zelle和Zelle相关商标由预警服务公司全资拥有, LLC and are used herein under license. Zelle 可透过第一银行手机应用程式及第一银行网上银行免费使用. Must have a bank account in the U.S. to use Zelle. Terms and conditions apply. 将付款请求或分割付款请求发送到U.S. 手机号码,该手机号码必须已注册 Zelle.

FAQs About Zelle

What is Zelle?

Zelle is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank.

Who can I send money to with Zelle?

你可以把钱寄给朋友、家人和其他你信任的人. Since money is sent directly from your bank account to another person’s bank account within minutes, 只把钱寄给你信任的人是很重要的, 并始终确保你使用了正确的电子邮件地址或U.S. mobile phone number.*

*Must have a bank account in the U.S. to use Zelle®.Transactions typically occur in minutes when the recipient’s email address or U.S. 手机号码已经在Zelle®注册.

How do I use Zelle?

你可以用。发送、请求或接收钱 Zelle. To get started, log into your mobile banking app and select “Send Money with Zelle®”. Following the prompts, enter the information requested, accept the terms and conditions, 你已经准备好开始发送和接收 Zelle.

To send money using Zelle, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional note, review, then hit “Send.”

To request money using Zelle, choose “Request,选择你想要向他要钱的人, enter the amount you’d like to request, include an optional note, review and hit “Request”.

要收到钱,只需分享您注册的电子邮件地址或U.S. 告诉朋友手机号码,让他们给你汇钱 Zelle.

How much does it cost to use Zelle?

汇款和收款都不收费 Zelle 使用我们的手机银行应用程序或网上银行.*

*Message and data rates may apply.

Someone sent me money with Zelle, how do I receive it?

If you have already enrolled with Zelle,你不需要采取任何进一步的行动. 这笔钱将直接转入你的银行账户.

If you have not yet enrolled with Zelle, follow these steps:

1. Click on the link provided in the payment notification you received via email or text message.

2. Select 世界赌博十大网站.

3. Follow the instructions provided on the page to enroll and receive your money. Pay attention to the email address or U.S. mobile phone number where you received the payment notification – you should enroll with Zelle using that email address or U.S. 手机号码,以确保您收到您的钱.

What types of payments can I make with Zelle?

Zelle is a great way to send money to friends, 家人和你熟悉的人,比如你的私人教练, babysitter or neighbor.

Since money is sent directly from your bank account to another person’s bank account, Zelle 应该只用来给你信任的人汇款吗.

Neither 世界赌博十大网站 nor Zelle该公司为任何授权付款提供保护计划 Zelle – for example, if you do not receive the item you paid for or the item is not as described or as you expected.

How do I get started?

It’s easy — Zelle 是否已在您的手机银行应用程序中可用! 检查您的应用程序并按照几个简单的步骤注册 Zelle today.

What if I want to send money to someone whose bank or credit union doesn’t offer Zelle?

你可以找到参与的银行和信用合作社的完整名单 Zelle here.

如果收款人的银行或信用合作社不在名单上,不要担心! The list of participating financial institutions is always growing, and your recipient can still use Zelle by downloading the Zelle app for Android and iOS.

To enroll with the Zelle app, your recipient will enter their basic contact information, an email address and U.S. 手机号码,以及Visa®或万事达卡®借记卡,借记卡上有美国信用卡.S. based account (does not include U.S. territories). Zelle does not accept debit cards associated with international deposit accounts or any credit cards.

How does Zelle work?

When you enroll with Zelle through your banking app, your name, your financial institution’s name, and the email address or U.S. mobile number you enrolled is shared with Zelle (no sensitive account details are shared – those stay with your bank or credit union). 当有人把钱寄到你注册的电子邮件地址或U.S. mobile phone number, Zelle looks up the email address or mobile number in its “directory” and notifies your financial institution of the incoming payment. 然后,你的银行或信用合作社将付款转入你的银行账户, 同时保持您的敏感帐户详细信息的私密性.

Can I use Zelle internationally?

In order to use Zelle,发件人和收件人的银行账户必须在美国.S.

Can I cancel a payment?

If your recipient has not yet enrolled with Zelle, the payment will remain pending and the money will not move from your account. 如果收件人未在14天内注册, the payment will expire, 交易将需要再次进行.

如果你汇款的人已经注册了 Zelle,钱会直接打到他们的银行账户,不能取消. 这就是为什么只把钱寄给你信任的人很重要, 并始终确保你使用了正确的电子邮件地址或U.S. mobile number when sending money.

If you sent money to the wrong person, 我们建议联系收款人并要求退款. If you aren’t able to get your money back, 拨打我们的客户服务中心800-413-4211,我们会为您提供帮助.

用多长时间可以收到钱 Zelle?

Money sent with Zelle is typically available to an enrolled recipient within minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.*

如果你把钱寄给没有注册的人 Zelle,他们将收到通知,提示他们注册. 注册后,这笔钱将直接转到收件人的账户.

If your payment is pending, 我们建议确认您汇款的人已经注册 Zelle 并且您输入了正确的电子邮件地址或U.S. mobile phone number.

If you’re waiting to receive money, you should check to see if you’ve received a payment notification via email or text message. 如果您没有收到付款通知, we recommend following up with the sender to confirm they entered the correct email address or U.S. mobile phone number.

Still having trouble? 拨打我们的客户联络中心800-413-4211,我们会为您提供帮助.

*Transactions typically occur in minutes when the recipient’s email address or U.S. 手机号码已经在Zelle®注册.

Will the person I send money to be notified?

Yes! 他们将通过电子邮件或短信收到通知.

Is my information secure?

确保您的资金和信息安全是我们的首要任务. When you use Zelle within your mobile app, your information is protected with the same technology we use to keep your bank account safe.

I’m unsure about using Zelle to pay someone I don’t know. What should I do?

If you don’t know the person, 或者你不确定你会得到你所付出的(例如), 从网上竞标或销售网站购买的物品), you should not use Zelle for these types of transactions.

These transactions are potentially high risk (just like sending cash to a person you don’t know is high risk). Neither 世界赌博十大网站 nor Zelle 提供任何授权付款的保护程序 Zelle – for example, if you do not receive the item you paid for or the item is not as described or as you expected.

我如何使用移动支付应用程序,以确保安全 Zelle?

Consumers have limited protection from fraudulent and unauthorized activity from these apps. 世界赌博十大网站 has put together a few safeguards you should be aware of for protection. Click here to download our fraud protection flyer >

如果我在尝试注册电子邮件地址或U.S. mobile number?

Your email address or U.S. mobile phone number may already be enrolled with Zelle at another bank or credit union. Call our Customer Contact Center at 800-413-4211 and ask us to move your email address or U.S. mobile phone number from the financial institution where you initially enrolled to your desired bank account so you can use it for Zelle.

Once we move your email address or U.S. mobile phone number, it will be connected to your account at 世界赌博十大网站 so you can start sending and receiving money with Zelle.

Can I pay a small business with Zelle?

一些小公司可以用 Zelle. 问问你最喜欢的小公司,他们是否接受信用卡付款 Zelle. If they do, you can pay them directly from your mobile banking app using just their email address or U.S. mobile number.

Neither 世界赌博十大网站, nor Zelle该公司为任何授权付款提供保护计划 Zelle所以你应该只把钱寄给你信任的人(和小企业). 此外,一定要确保你使用了正确的电子邮件地址或U.S. mobile number when sending money.

顾客用移动设备向商家付款
一种被数百万地方接受的更智能的支付方式.

了解使用第一银行和您的移动钱包付款是多么方便. It’s easy to add your eligible 世界赌博十大网站 Debit Card in a secure digital form to your smartphone, smartwatch or tablet.

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CUSTOMER CONTACT CENTER 7 am – 6 pm CST Monday – Friday
7 am – 4 pm CST Saturday Call 1-800-413-4211
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